We stand at the intersections of a new era in information gathering and business intelligence, where traditional methods such as cookie-cutter surveys are being challenged and replaced by innovative approaches that prioritize depth, personalization, and actionable insights.
Conventional methods—surveys, static questionnaires, and standard interviews—often fall short. They lack personalization, rigidity, and fail to capture the richness of human experiences, resulting in low engagement, superficial data, and biased results that do not truly reflect respondents’ thoughts and feelings.
Previous attempts with conversational AI, such as DialogFlow, also fell short. These platforms lacked the necessary depth, flexibility, and natural interaction to truly engage respondents. They were limited by rigid scripting and couldn’t adapt dynamically to the flow of conversation, making interactions feel mechanical and impersonal.
At unSurvey, we are reimagining information gathering to be as dynamic and personalized as everyday human-to-human conversations while maintaining the infinite scale of surveys. Here are the five core principles guiding our vision for unSurvey:
Using state-of-the-art conversational AI, we engage respondents in natural, flowing dialogues. The conversation adapts to each individual’s responses, asking follow-up questions that probe deeper into their thoughts and emotions.
By combining the depth of qualitative research with the scalability of AI, we provide a robust platform for gathering and analyzing rich, detailed information. This ensures no insight is lost and every perspective is valued.
Recognizing the uniqueness of each respondent, our methods tailor questions to the individual, making each interaction relevant and respectful. This personalized approach enhances engagement and the quality of the data collected.
Information is only valuable if it informs actions. Our platform transforms raw data into comprehensive insights, offering detailed reports, visualizations, and actionable recommendations that drive strategic decisions.
Building trust requires transparency in data collection and usage. We address potential AI-generated issues like hallucinations by incorporating citations and references within our conversational AI. This helps verify the information provided and maintain the integrity of the data collected.
As we embrace the future with unSurvey, we’re committed to transforming the landscape of information gathering, surveying, interviewing and much more. Our approach ensures deeper engagement, richer data, and actionable insights that truly reflect the human experience.
Imagine a world where every voice is heard, every experience is valued, and every decision is informed by genuine understanding. This is the future we envision with unSurvey—a future where information gathering is not just a process, but a meaningful dialogue that drives better decisions and fosters deeper connections. If you would like to get onboard, drop us a note at [email protected]