FAQ
unSurvey is a conversational AI platform to automate conversations end to end - from designing a conversation flow, to conducting the conversation autonomously using chat or voice, analyzing the transcripts, and generating a final report.
unSurvey uses AI to design, conduct and analyze conversations at scale:
- Let our AI design complex conversation plans in seconds: unSurvey can design complex conversation plans from simple prompts or existing interview scripts, surveys etc. Creators can then edit, test and refine the conversation flow using a drag and drop visual builder, and subsequently publish and distribute these to respondents.
- Let our AI moderate the conversation: unSurveys’s AI moderates human-like personalized dialogues with each and every respondent. Our AI can speak most major languages, ask follow-up questions to probe deeper, moderate multi-media content during the conversation — capturing richer, more detailed insights compared to traditional surveys. Responses are available immediately to the creator.
- Let our AI analyze the conversations: unSurvey starts generating summaries of each conversation, extract keywords, synthesize responses into key insights with citations, extract structured excel-like data, plot important charts to visualize that data and give you publishable report.
Anyone who needs to collect qualitative data at scale can use unSurvey - whether that’s research interviews, conducting customer interviews, screening candidates, doing quick check-ins with your organization etc.
You can either invite specific participants to an unSurvey using a personalized link, or share an anonymous link.
Yes, you can track each and every response, including playback for voice conversations, and unedited raw transcripts.
Yes, data can be exported in multiple formats such as CSV, Excel, and PDF.
Data security is a top priority for unSurvey.
- We do not use any of your data for training, and you have complete ownership of your data
- We use industry-standard encryption and comply with global data protection regulations to safeguard your information.
- For more details, please refer to our privacy policy.
Data is securely stored on our Azure servers and can be deleted at your request. Alternatively, it can be retained for future reference and analysis.
unSurvey offers a Core and an Enterprise plan to suit the needs of our diverse customers. Please contact us for pricing.
Yes, when you sign-up for unSurvey, we give you 20 minutes of free conversation time - no credit card needed.
Yes, we integrates with more than 7000 apps, including commons ones such as CRM, email, calendaring, marketing automation tools and more.