69% of people see Best Buy as offering expert and friendly guidance for new gadgets
As a tech guru? Honestly, it's more like a tech novice at this point. They have all these gadgets, but when it comes to actually guiding you through the technology, it falls short. I expected them to be knowledgeable and helpful, but it feels like they're just there to make a sale, not to assist with tech integration.
— 36-year-old female from Miami, FL, who buys home security systems and values smart technology integration.