I'd say I'm pretty satisfied. The free cancellation and the ability to change my bookings last minute have been really helpful for my travel plans.

— 26 years old male frequent traveler from Seattle who loves Booking.com products.

The flexibility options make me feel relieved and grateful. Knowing I can adjust my travel plans without penalty really takes a load off my mind, especially when emergencies come up at work.

— 37-year-old female physician from Houston, TX, requiring flexibility in rescheduling due to job demands.

The variety is good, but it's hard to find options that align with my eco-conscious values. I often have to sift through many listings to find one that's sustainable, and even then, the details about their green practices are vague or not verified. It's exhausting and makes me question the platform's commitment to sustainability.

— 33-year-old eco-conscious female from Copenhagen, Denmark, who opts for sustainable stays with flexible terms.

It's exciting, really. Every time I'm planning a trip, I feel like a kid in a candy store, looking through all the options and imagining staying in different types of places.

— 52 years old non-binary student from Chicago who loves Booking.com products.

It doesn't, to be honest. I feel like I'm on my own out there, trying to piece together a trip that aligns with my passion for hiking. Booking.com doesn't give me that confidence boost I need when I'm planning my adventures. It's more like a basic tool, not a planner that understands me.

— 31-year-old male outdoor enthusiast from Boulder, CO, seeking accommodations near hiking trails with easy booking changes.

Maybe a feature to compare different accommodation options side by side would be cool.

— 39 years old non-binary teacher from Chicago who loves Booking.com products.

Just that I hope they listen to their long-time users. I've been with them for years, and it's sad to see them drift away from what made them great. I want to keep using Booking.com, but they need to step up their game.

— 61 years old male artist from Miami who loves Booking.com products.