76% of respondents trust Chewy's high-quality and reliable products for pet support
If Chewy were a devoted pet caretaker, they would provide personalized recommendations for my puppy's age and needs, offer timely and flexible subscription services, and have a wider range of training tools and educational resources. Right now, it feels like they're more focused on selling products than supporting my pet's journey.
— 37-year-old female new puppy owner from Dallas, TX, who is interested in training tools and educational resources.