All participants (100%) are not satisfied with the current features of the Fitbit device.
No, I'm not satisfied. The features are good on paper, but in reality, they fall short. The heart rate monitor is often off, and the sleep tracking? Don't get me started. It's like it thinks I'm asleep when I'm just lying in bed thinking about my next business move.
— 30-year-old female entrepreneur from Chicago, IL, who uses Fitbit to balance work and personal fitness goals.