Honestly, it's kind of a hassle sometimes. I'm always juggling work and trying new food, so when Send Eats messes up my order or delivers late, it really throws off my day. I guess it's convenient when it works, but that's not always the case.

— 34-year-old female graphic designer from Nashville, TN, who enjoys trying new cuisines through food delivery services.

Yeah, so, I usually order from Send Eats when I'm deep into work and can't spare the time to go out. It's like, I'll place an order around noon, hoping it arrives by 12:30 so I can eat and get back to work. But, you know, there have been times when it's taken over an hour, and that really throws off my schedule. It's meant to be a time-saver, but when it's slow, it feels like a time-waster.

— 26-year-old male entrepreneur from San Diego, CA, who relies on food delivery to save time during his startup projects.

It's crucial. My time is tight, and waiting an extra 30 minutes can mess up my whole evening. I need that food fast, or it defeats the purpose of ordering in.

— 35-year-old male software engineer from San Francisco, CA, who values fast and reliable food delivery for his busy schedule.

Honestly, it's a lifesaver on days when I'm coding late into the night. But the reliability can be hit or miss, which is frustrating.

— 35-year-old male software engineer from San Francisco, CA, who values fast and reliable food delivery for his busy schedule.

Percentage off on healthy meals or maybe free delivery on orders over a certain amount.

— 33-year-old female fitness trainer from Denver, CO, who prefers healthy and quick food delivery options post gym sessions.

Definitely. First off, the reliability of delivery times needs to be addressed. It's crucial for me to know when my food will arrive so I can plan my day accordingly. Also, I think the app could use some updates. Sometimes it's glitchy, and that's just another layer of frustration when I'm already stressed about work. Lastly, customer service could be better. I've reached out a few times and the response times were pretty slow. If Send Eats can improve these areas, it would make a big difference for me.

— 26-year-old male entrepreneur from San Diego, CA, who relies on food delivery to save time during his startup projects.

The app is easy to use, and when the delivery is on time, it's great.

— 33-year-old female fitness trainer from Denver, CO, who prefers healthy and quick food delivery options post gym sessions.