Sound quality is absolutely paramount for me. I mean, that's my job – ensuring the best possible sound. If an audio system can't deliver clean, accurate sound, it's a no-go. I can't compromise on clarity, dynamic range, and fidelity.

— 43-year-old male sound engineer from Nashville, TN, who evaluates audio quality on professional terms.

Honestly, it's a bit underwhelming. I was expecting to be surrounded by rich, dynamic sound, but it falls flat sometimes. It’s frustrating because, as a designer, I know how much potential is there to enhance the ambiance.

— 34-year-old female interior designer from New York, NY, who integrates smart home systems into her projects.

Stronger bass would definitely be a game-changer. Also, it would be great if there were more customization options within the app for tailoring the sound to specific activities, like gaming or watching movies. And better integration with my other smart home devices would be fantastic too.

— 32-year-old female game developer from Raleigh, NC, who values immersive audio experiences.

Absolutely. Personalized acoustic recommendations could be very useful. Given the varying acoustics of different rooms, getting tailored tips on speaker placement and setup could greatly enhance the experience. It's quite frustrating when you have to tweak things manually without precise guidance.

— 43-year-old male sound engineer from Nashville, TN, who evaluates audio quality on professional terms.

I used to be really excited about those events, but with my current dissatisfaction, I'm not sure they'd be worth my time unless they address these issues.

— 34-year-old female interior designer from San Francisco, CA, who loves integrating high-quality audio systems into her projects.

Hands-on workshops and masterclasses with audio experts would be ideal. Factory tours and behind-the-scenes looks at how Sonos designs and tests their equipment would also be fascinating. Additionally, listening sessions with new products before they hit the market would be a great perk.

— 43-year-old male sound engineer from Nashville, TN, who evaluates audio quality on professional terms.

More personalized customer interactions and genuinely useful content would help. Right now, it feels like they’re trying to sell rather than support. Building a community where users can share experiences and tips would also be beneficial.

— 29-year-old female remote worker from Boulder, CO, who prioritizes a quality home audio environment.

I feel less connected now than when I first bought their products. I was really excited about them, but the lack of professional features and the sound quality issues have made me feel like they're not the right fit for me.

— 40-year-old female music producer from Nashville, TN, who values pristine sound quality for mixing and recording at home.

Well, I was initially drawn in by the promise of high-fidelity wireless audio. As someone who works with sound professionally, that kind of convenience without sacrificing quality was very appealing. Plus, I'd heard positive things from colleagues.

— 43-year-old male sound engineer from Nashville, TN, who evaluates audio quality on professional terms.