Not very happy, to be honest. The jacket's zippers are always getting stuck, and the pants aren't as durable as I'd hoped.

— 40-year-old male rock climber from Phoenix, AZ, who often climbs challenging routes and seeks durable gear.

Yeah, definitely. The shoes need better durability and the jacket needs to actually stay dry during heavy rain.

— 33-year-old female trail runner from Seattle, WA, who participates in marathons and adventure races.

I'd love more advanced rock climbing expeditions, maybe some with expert guides who can teach new techniques.

— 40-year-old male rock climber from Phoenix, AZ, who often climbs challenging routes and seeks durable gear.

Honestly, they need to improve the quality of their gear first. Plus, having loyal customer discounts wouldn't hurt.

— 40-year-old male rock climber from Phoenix, AZ, who often climbs challenging routes and seeks durable gear.

We own a couple of jackets, a tent, and hiking boots.

— 37-year-old couple from Asheville, NC, who regularly camp and hike with their two kids.