88% of customers have a favorable opinion about the Warby Parker at-home try-on program.
It's convenient, I'll give them that. But honestly, it's not as helpful as I'd like. Sometimes the frames don't fit right when you get them, and it's a hassle to send them back. Plus, it's hard to really tell how they'll look in different lighting or with different outfits. It feels like a half-measure.
— 33-year-old female public relations specialist from Washington, D.C., who seeks stylish and versatile eyewear.