19% of customer suggestions emphasize eco-friendly options
We think Wayfair could improve by providing more detailed information about the sustainability of their products. It would be great if they could include certifications, lifecycle assessments, and more transparent sourcing information. Also, having a dedicated section for eco-friendly furniture would make our shopping experience much easier.
— 48-year-old couple from San Diego, CA, who focuses on eco-friendly and sustainably sourced furniture.