Honestly, Zoom has been a double-edged sword socially. On the one hand, it helps me connect with friends and family, especially those who are far away. But to be truthful, it's not the same as face-to-face interactions.

— 39-year-old male content creator from Miami, FL, who uses Zoom for virtual collaboration with his team and followers.

Personalized features? Maybe something like virtual backgrounds that actually work without making you look like a glitchy mess. More customization options for the interface would be nice too.

— 48-year-old male small business owner from Atlanta, GA, who uses Zoom to stay connected with his staff and clients.

Maybe tools for better engagement, like polls or live feedback. And better integration with other platforms would help.

— 33-year-old female HR manager from Seattle, WA, who conducts remote interviews and onboarding sessions via Zoom.